What's included in
the price of a bin?
Our staff will ask you what sort of materials
will be put into the bin and how long you require it, from this
information you will be quoted a price. The price includes delivery, collection and tip fees up to the weight allowance stated.
Can I move my bin?
Once the bin has been positioned, it's critical
that you DO NOT move it. The reason for this is that the position
you move it to may not be appropriate for our truck to pick it up
from (turning circles, trees etc).
On the day of collection, please ensure there is
clear access to the bin from 7am.
Can I place my bin on Body Corporate
Land or Government Land?
If you require a bin to be placed on body
corporate or ACT Government land, you may need to arrange a
permit/permission. If ACT Skip Hire receives a complaint from a body
corporate or a Government department regarding the placement of a
bin, the bin will be removed as soon as possible. For Permits to ACT
Government land, telephone 6207 6601 or 6207 6597.
Where do you place the
You tell us.. Within reason, we can place the bin
in most cases wherever is convenient for you. There are some areas we need to
avoid, but generally wherever our truck can fit you can
place a bin.
On the day of pickup and drop off, access is
required from 7am. Can you chat to your neighbors on the day the bin
is being delivered or picked up and ask them to leave room for our
truck? If access is not possible we may need to charge you a fee to
cover costs for our driver to return at another time.
Can I put my bin in my garage / What
sort of access do you need?
NO our trucks work with a hoist system that lifts the
bin up then lowers it off the back of the truck, therefore the bin
cannot be placed under things such as trees, carports and garages.
You need to allow clearance of approximately 5 metres in height.
Will it fit down
That depends on the shape and width of your
driveway and what's around it. We can request it is left in the
driveway but we leave the ultimate say to our drivers as they are
the experts at maneuvering the trucks.
Will the truck damage my
Our trucks weigh approximately eight tonne before
they are loaded. Unfortunately, driving on lawns after rain can cause some
Will the bin damage my
Generally no, but if you are concerned, we
recommend that you provide two or three lengths of timber to place
under a bin if your driveway is painted, stamped or tiled, or if
you're just concerned about possible damage. The timber should be
not less than 2 metres in length.
How big are the bins, how much do they
hold and how much are they?
Have a look at this link for handy information on
bin sizes, capacities and prices; www.skipbins.com/prices.htm
How long can I keep the
Minimum Hire is two whole days. Weekly Hire is six whole days. After
the seventh day we have a daily rate.
Can I have my bin for longer than
Absolutely! Just give us a call before 5pm the day
before it is due to be collected and we will arrange for your pickup
date to be later. There is an additional charge for extending your
hire period, the price depends on the size & contents of the
bin. Please note that extension is subject to availability.
How much can I put in my
For safety and for legal reasons you
CANNOT overfill a bin beyond the water level / top
of the bin. In the event that a driver arrives to collect your bin
and it has been overfilled, ACT Skip Hire reserves the right to
remove part of the contents in order to comply with legal
requirements or to leave the bin in place until the overfill has
been rectified. You will be charged an additional fee if this
Once you have finished with your bin we suggest
you let us know.
What time will the truck
Unfortunately we cannot guarantee a time of arrival
as the nature of our business is moment to moment and delays occasionally
occur. If you do have a time constraint, please let us know and
we will do what we can to accommodate you. You can also telephone
our office after 7:30am on the day of delivery or pickup and we
can give you a rough idea of what time to expect the driver.
How can I pay for my
You can pay for your bin with cash on
delivery or you can provide a credit card when you book your bin.
Your card will be debited the day before delivery. We also accept direct deposit which needs to be paid before delivery. When ordering a heavy bin or a specialised bin we do need a credit card for sercuiry.
Can you get rid of an old car for
Yes. Give us a call and we will make a time to
come and collect it for you. Drivable or not, registered or not,
either is fine. We just need to make sure there is good access for
the truck to reverse up to the car.
Can you get rid of some old scrap metal
Depending on what it is, we probably can. Give us
a call to discuss what we can do to help.
Can you help me to load the
Yes, we can provide you with help to load your
bin, please telephone our office for prices and availability.
Is there a discount for recyclable
We strongly encourage you to fill your bin with
recyclable material as this helps us to keep our prices down and
reduce what we send to landfill. Provided the bin contains only
'clean' material, we can provide you with a discount. All clean bins
must be paid for with a credit card.
Can I put furniture in the
Can I put a computer or a television in
Yes. You need to let us know if you are and place it on top. There are also a number of local companies who
deal in e-waste:
|LionCom||Fyshwick||02 6239 3444
|Charity Computers||Charnwood||02 6101 6931
|GreenPC||Hughes||02 6232 5256
|ACT NOWaste||Mitchell & Symonston||02 6207 2500
You could also contact the manufacturer of your
computer as more and more companies are now 'closing the loop' and
accepting their products back at the end of their life. Most major
computer companies have representation in Canberra and can be found
in the white pages.
This is also a really useful site for the disposal
of E-waste in the ACT: http://www.ecoaction.com.au.
What CAN'T I put in my
It is illegal to put any of the following
materials in a skip bin:
Oil Paint Asbestos
Chemicals Needles & Syringes
Solvents Gas Bottles Explosives
...and any other environmentally unfriendly
Do you deliver to all suburbs of
Canberra and Queanbeyan?
Do you deliver to areas around the
Yes, we do deliver to most of the surrounding
area. Pending where you are, there will be an 'out of area fee' but
in most instances, it can be arranged.
How much notice do I need to give you
for a delivery?
Usually 24 hours notice is sufficient, but the
more notice, the better.
Can you email me a
Absolutely. When you order your bin give us your
email address and we will send you a tax invoice.
What's this about Camp Quality on your
Every bin that you hire goes towards helping the
children at Camp Quality through an annual donation from ACT Skip
Hire and we are also involved various other activities thoughout the year.